AI assistant that
answers patients — and books appointments
Docfyn AI Patient Assistant answers patient queries from your website, guides them to the right doctor or speciality, and books appointments directly into your CRM.
Docfyn Assistant
Online
I've been having persistent back pain for 2 weeks. Which doctor should I see?
Based on your symptoms, I recommend consulting with our Orthopedic or Spine Specialist team.
Dr. Priya Sharma
Orthopedic Specialist • 15 yrs exp
Would you like to book an appointment?
Yes, tomorrow morning if possible
Appointment Confirmed
Dr. Priya Sharma • Orthopedics
You'll receive a confirmation SMS shortly.
Patients don't want to chat. They want answers.
In healthcare, conversations are about clarity, confidence, and next steps — not small talk. Docfyn's AI Assistant is designed to resolve intent, not just respond.
Generic Chatbot
Hi! How can I help you today? 👋
I'm sorry, I didn't understand that.
Please contact support for assistance.
Docfyn AI Assistant
For back pain, I recommend our orthopedic team.
Dr. Sharma has availability tomorrow at 10:30 AM.
✓ Appointment booked and confirmed.
Everything patients need, handled automatically
Four integrated systems that work together to convert website visitors into booked appointments.
Answers grounded in your hospital's information
Responds only using approved website content — doctor profiles, treatment pages, FAQs, and policies. Avoids generic internet answers or hallucinations.
Guides patients to the right speciality and doctor
Understands symptoms and patient intent to suggest relevant specialities and recommend appropriate doctors from your team.
Books appointments without staff involvement
Shows real doctor schedules, books day-wise appointment slots, and confirms appointments instantly. No dependency on manual follow-ups or call queues.
Continues the conversation beyond the first interaction
Handles appointment confirmations, reminders, and missed enquiry recovery to maintain engagement throughout the patient journey.
Every conversation is visible in CRM — instantly
No exports. No syncing. No blind spots. Every patient interaction flows directly into your CRM, creating a complete operational record.
Every interaction creates or updates a lead
Full conversation history is logged automatically
Appointment and follow-up status tracked end-to-end
CRM Dashboard
Rahul Sharma
+91 98765 43210
Advanced Capabilities
Extended automation options for deeper integration with your hospital operations.
Treatment pricing responses
Surface standard treatment pricing that's fully configurable by your hospital. Ensures controlled and approved pricing communication.
Pricing is always hospital-controlled
Diagnostic test booking support
Answers queries about diagnostic tests and assists patients in booking lab tests. Routes diagnostic bookings into CRM or lab workflows.
Real-time hospital system integration
Integrates securely with hospital HIS to access real-time doctor availability and reflect up-to-date schedules.
Available via secure API integration
From first visit to booked appointment
The AI Assistant acts as the front-line interface for patient acquisition and engagement.
Website
Patient visits
AI Assistant
Answers & guides
Appointment
Auto-booked
CRM
Lead logged
Follow-up
Automated
Built for healthcare-grade reliability
Patient trust starts with operational control. Every aspect of the AI Assistant is designed with healthcare safety in mind.
Approved Knowledge Only
Responses restricted to content you approve
No Medical Advice
Designed to inform and guide, not diagnose
Full Content Control
You control every response and flow
Secure Integrations
Enterprise-grade backend security
Consistent patient experience across all entry points
Designed for healthcare operations
Hospitals & Hospital Chains
Multi-location patient acquisition at scale
Multi-speciality Clinics
Intelligent routing across departments
Diagnostic Networks
Test booking and lab integration
Healthcare Brands
High-volume inbound query management
See how Docfyn fits your healthcare setup
Schedule a personalized demo and discover how Docfyn can transform your healthcare operations.
No commitment required · Get a tailored walkthrough